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Rugged tablets used in field services can help streamline processes, enhance productivity, and improve customer satisfaction. Whether you are in public utility repair, automotive maintenance, telecommunications, or emergency medical services, a mobile and rugged PC can add great value to your business. Field service technicians need reliable connectivity, for accurate, real-time data input, to securely access sensitive data, and to communicate with back-office IT. Field Service Tablets have built in WiFi and 3G/4G connectivity, and come with efficient processors, so you won’t experience delays or lags in connection.
Tablets used for field service must be rugged. These tablets are Military-Standard-810G drop rated for protection from drops, shocks and vibrations. They are also fully enclosed, with a fanless design, and IP65 rated, meaning they can withstand rain, humidity, dust, and dirt. Field Service Tablets have wide temperature ratings, so they can operate outdoors on very hot or cold days, or near hot engines and motors. Some Rugged Tablets are also available with high brightness, making them easier to read in sunlight or under bright lights.
Not only do they have to be rugged, but Field Service Tablets must also be agile. A benefit over Rugged Laptops, Rugged Tablets are light weight and can be used while standing up, walking, or even while harnessed to a telephone pole 40ft in the air. Rugged Tablets have various accessories to enhance their mobility, such as a hand strap, carrying handle, or shoulder strap. For more extensive data entry, when the on screen keyboard is not enough, some Field Service Tablets can have an attachable keyboard.
A time-saving feature for field service workers is hot-swappable batteries. Tablets with hot-swappable batteries can run 24/7. You can swap the batteries in seconds, without powering down the tablet or leaving it to charge for hours.
Another benefit of Field Service Tablets is their extensive inputs and outputs and add-on capabilities. Many Rugged Tablets have the option to integrate an RFID reader or barcode scanner right into the tablet. Other peripherals can be connected through the variety of I/O ports.