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In an effort to provide our staff with an opportunity to unwind and spend quality time with family and friends this holiday season, Teguar has declared a modified holiday schedule from December 22, 2023 to January 1, 2024, with normal operations resuming on Tuesday, January 2.
While the majority of departmental employees will be away during this period, certain essential functions will be maintained to address time-sensitive tasks. Notably, departments such as Sales and Tech Support will remain operational but in a reduced capacity.
Below are the details regarding each department for this extended holiday period.
The Teguar Sales Team will have limited availability during the Holiday Closing period. They can receive website requests, chat inquiries and phone calls during this time, and will respond. Please note that any purchase orders placed during this time will be processed and order confirmations sent during the first week of January.
Teguar tech support line inquiries (website chat and tickets) will be fielded by a single operator from December 22 - January 1. Also, RMA processing will halt for the final week of the year, resuming operations on January 2.
Teguar's Supply Chain Department will be closed for the duration of Teguar's holiday break, which includes Shipping & Receiving. Teguar will not process any sales orders or receive/ship any orders during this extended holiday break. Please coordinate in advance with your Sales Associate (or Supply Chain team member, if applicable) if you have concerns about this downtime affecting your pending order.
We appreciate your understanding as we navigate this short period of limited operational coverage. Wishing you and your loved ones a joyful holiday season from Teguar! We look forward to returning in full force in 2024.
Matt Nadolny is the Marketing Manager for Teguar Computers. Though he has always had an interest in technology, joining the team in 2020 marked the beginning of his pursuit to understand more about the industrial and medical hardware offered at Teguar, which he now researches and writes about with the help of Teguar's Product Management and Sales teams.
Outside of Teguar-related topics like the one above, Matt enjoys spending time with his family, playing games, making music, and getting lost down Internet rabbit holes of niche information.