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Home Knowledge Center Teguar 2023 Holiday Operations

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Teguar 2023 Holiday Operations

TEGUAR 2023 Holiday Operations

In an effort to provide our staff with an opportunity to unwind and spend quality time with family and friends this holiday season, Teguar has declared a modified holiday schedule from December 22, 2023 to January 1, 2024, with normal operations resuming on Tuesday, January 2.

While the majority of departmental employees will be away during this period, certain essential functions will be maintained to address time-sensitive tasks. Notably, departments such as Sales and Tech Support will remain operational but in a reduced capacity.

DayOperations
Thursday, December 21, 2023OPEN
Friday, December 22, 2023HALF-DAY, closing at 12:00 PM EST
(Christmas Eve Observed)
Saturday, December 23, 2023CLOSED (Weekend)
Sunday, December 24, 2023CLOSED (Weekend, Christmas Eve)
Monday, December 25, 2023CLOSED (Christmas Day)
Tuesday, December 26, 2023CLOSED (Teguar Holiday Break)
Wednesday, December 27, 2023CLOSED (Teguar Holiday Break)
Thursday, December 28, 2023CLOSED (Teguar Holiday Break)
Friday, December 29, 2023CLOSED (Teguar Holiday Break +
New Year's Eve, Observed)
Saturday, December 30, 2023CLOSED (Weekend)
Sunday, December 31, 2023CLOSED (Weekend, New Year's Eve)
Monday, January 1, 2024CLOSED (New Year's Day)
Tuesday, January 2, 2024OPEN

Below are the details regarding each department for this extended holiday period.

Sales

The Teguar Sales Team will have limited availability during the Holiday Closing period. They can receive website requests, chat inquiries and phone calls during this time, and will respond. Please note that any purchase orders placed during this time will be processed and order confirmations sent during the first week of January.

Service

Teguar tech support line inquiries (website chat and tickets) will be fielded by a single operator from December 22 - January 1. Also, RMA processing will halt for the final week of the year, resuming operations on January 2.

Supply Chain

Teguar's Supply Chain Department will be closed for the duration of Teguar's holiday break, which includes Shipping & Receiving. Teguar will not process any sales orders or receive/ship any orders during this extended holiday break. Please coordinate in advance with your Sales Associate (or Supply Chain team member, if applicable) if you have concerns about this downtime affecting your pending order.

Note! The deadline for receiving in-stock orders from Teguar in 2023 is DECEMBER 6. If you wish to order in-stock inventory in 2023, your order must be placed on or before Dec. 6.


We appreciate your understanding as we navigate this short period of limited operational coverage. Wishing you and your loved ones a joyful holiday season from Teguar! We look forward to returning in full force in 2024.


About the Authors:

Matt Nadolny is the Marketing Manager for Teguar Computers. Though he has always had an interest in technology, joining the team in 2020 marked the beginning of his pursuit to understand more about the industrial and medical hardware offered at Teguar, which he now researches and writes about with the help of Teguar's Product Management and Sales teams. Outside of Teguar-related topics like the one above, Matt enjoys spending time with his family, playing games, making music, and getting lost down Internet rabbit holes of niche information.