Need Technical Support?

We have you covered.

Technical support is close by. Choose the contact method that works best for you.

Need sales support?

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Log In & Submit a Tech Support Ticket

Signing up will give you complete access to the Teguar Self Service Portal which will allow you to raise support tickets and track their status.

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Call our Tech Support Team

+1 (704) 909-7803

Want to talk to a real person? We got you. Give us a call at the number above Monday through Friday.

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Chat with Our Tech Support Team

Open Chat

For a quick response during normal business hours Monday through Friday, try our support web chat below.

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Driver Requests

Teguar customers looking for drivers can:

• • Check our list of commonly requested drivers. This is not a complete list, but you may be able to find the driver you need on this page.
• • Chat with a Teguar Tech Support representative during normal US business hours.
• • Use any of the methods listed above to reach out for help.

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Support Services Available to You

Technical Support

Our US based Technical Support team is expertly trained on all our systems along with all supported software. This level of experience provides you an exceptional customer experience when assisting you with any technical issue you might be experiencing during setup or while operational.

• Service is complimentary to all our existing clients.
• The omnichannel communication format includes a customer portal, email, phone or chat.

Hardware Repair Services

In or out of warranty, it does not matter, Teguar customers receive support throughout the lifecycle of their hardware.

• You can start the repair process by contacting our Technical Support Department via Chat, Phone, or Email.
• When a repair request is made, you will first be routed to Tech Support to see if the issue can be solved remotely. If not, a RMA (Return Material Authorization) form will be sent to customers to begin Teguar in-house repair.
• There may be additional charges for out-of-warranty repairs.

Enhanced Technical Services

Teguar offers enhanced technical services to customers who require that extra level of service. You can elect to purchase the Expedited Returns Service or the Advance Hardware Replacement Program. Either program will get you back up and running sooner than our standard hardware repair service time frame.

• Expedited Repair Service
• System Update Service
  • If you need added functionality / performance to your previously purchased Teguar Computer, we have a service to update your existing system.
  • If you need additional memory or a larger SSD on your Teguar Computer, we can assist you with our update service.
  • Call your Teguar Sales representative for a quote to upgrade your computer systems.

Extended Warranty up to 5 years is available

Click here for Warranty Information