Case Studies

Addressing Food Process Industry Hardware Needs: A Collaboration Case Study 

The recent collaboration between a food production software company, and Teguar, a leading provider of industrial computing solutions, epitomizes the innovative approaches being taken to address hardware needs. This case study describes the process from problem identification to the successful implementation of a tailored solution, emphasizing Teguar's pivotal role in supplying industrial computers for industry specific applications.

Introduction

Specializing in the deployment of artificial intelligence (AI) technologies for sorting and foreign material detection of food products, the company identified a critical gap in the market for durable technology hardware. These production environments, characterized by their harsh conditions, necessitate equipment that not only endures but also integrates seamlessly into existing workflows without necessitating operational modifications. 

Problem Definition

The challenge faced involved finding hardware capable of sustaining the environmental rigors inherent in food production settings. The ideal solution needed to operate flawlessly amidst extreme conditions, including:

• exposure to water,
• varying temperatures,
• and the potential for physical contact with food products and cleaning agents. 

Solution Development

In their search for a reliable hardware partner, the company reached out to Teguar, who has a wide range of stainless steel wash-down computers designed specifically for such challenging environments. Teguar’s offerings promised seamless integration with the software company’s clients' existing procedures, eliminating the need for any systemic adjustments. For this application, it was essential to mount the device on a swing arm and route the cable inside the arm. Teguar offers stainless steel units specifically designed for various mounting and cabling configurations, including VESA, Yoke, Swing Arm, cable gland, and M12.

Implementation

A collaborative process developed, marked by a close working relationship between the software company and Teguar. The supply of demo units facilitated a comprehensive evaluation phase. The focal point of this collaboration was the necessity for hardware featuring dual LAN ports, enabling interfacing with essential sensors on the production lines. 

Results 

The result of this partnership was that the client chose Teguar’s TSC-5010 cable gland units. These were specifically chosen for their compatibility with the clients' mounting infrastructure needs and their robustness in adverse conditions.  

The client provided positive feedback, expressing satisfaction with a notable reduction in customer support calls concerning hardware issues. This outcome underscores the reliability and efficiency of the TSC-5010 units. This outcome shows the value of investing in high-quality, durable computing solutions in the food and beverage industry context. 

Lessons Learned

Teguar has discovered the value of nontraditional partnerships, highlighting that even though Teguar primarily sells hardware, collaborating with a software company can bring mutual benefits. This partnership exemplifies how stepping beyond the typical customer base can reveal new opportunities for growth and innovation, proving advantageous for both parties involved.

The customer learned the significant impact of selecting durable, high-quality hardware which not only improves operational efficiency but also reduces the long-term costs associated with equipment downtime and maintenance.

Teguar's OEM Services

This case study illuminates Teguar’s proficiency in understanding and addressing the unique challenges faced by the food and beverage industry. Their OEM services showcase a keen ability to not only provide off-the-shelf solutions, but also customize their offerings to meet and exceed the nuanced needs of their partners and clients. 

Conclusion 

The synergy between the software integrator and Teguar exemplifies the critical importance of selecting the right hardware partners in the pursuit of operational efficiency and reliability in food production environments. This case study shows insightful learnings for industry professionals seeking to enhance their operations through strategic technological investments. Teguar stands ready to engage in dialogue about upcoming projects, poised to deliver solutions that propel the food and beverage industry forward. 

If your project requires a custom solution to meet the unique demands of the food and beverage industry, reach out to our Custom Product Group today! Together with Teguar, you can discover how industrial computers can transform your production lines efficiency.

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