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Home Privacy Policy

This privacy policy sets out how Teguar Corporation uses and protects any information that you give https://teguar.com when you use this website.

Teguar is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement which may change from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

As you navigate through the site, certain anonymous information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as “cookies,” “Internet tags” or “web beacons,” and “navigational data collection” such as “log files,” “server logs,” and “clickstream” (as those terms are defined below or otherwise are commonly understood to mean). Your Internet browser automatically transmits to the site some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (“IP”) address and the browser version your computer is currently using.

Additionally, the site may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of the site might not work without cookies. The site may use and combine such passively collected anonymous information with other sources to provide better service to Users, customize the site based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the site for your use. Such information is not combined with personally identifiable information collected elsewhere on the site unless you have given your consent.

This Privacy Policy does not apply to other Teguar platforms or to other websites that we operate or websites of third parties to which we provide links. We do not control and are not responsible for the privacy practices of, or the data available on, the websites of third parties, and we urge you to evaluate the soundness of these practices for yourself.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to support@teguar.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.

Teguar utilizes data collection and tracking mechanisms on it’s website to capture visitor movements and preferences. This information is used to improve Teguar’s ability to serve customers and prospects with relevant and quality content. All data collected by Teguar is kept confidential and is not shared or sold with other entities. If you wish to opt-out of tracking for Google Analytics, you can do so here.

How to unsubscribe

Within the email correspondence you receive, you will have the option to unsubscribe or manage your preferences. Please click the respective links to take the necessary action. We highly recommend that you use the "manage preferences" option.

Please note: if you are engaging with our technical support team, it is important that you maintain your subscription for service tickets so you can receive the appropriate one-to-one and automated emails about your service ticket(s). Again, this can be addressed in the "manage preferences" link provided in your email correspondence.

Contact

If you have any questions about this Privacy Policy, or any other aspects of your privacy with respect to Teguar, please email info@teguar.com. For consumers who wish to submit requests regarding their data, please note that info@teguar.com is our designated request address and method for submitting data request appeals. To enable us to process such requests in a timely manner, we advise consumers submitting a request to review or revise their personal data to provide detail on the timeframe and context in which they believe their data was collected.

To keep personally identifiable information that you provide via the site accurate, current, and complete, you are encouraged to contact Teguar and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list.