{"id":395,"date":"2025-04-24T16:19:02","date_gmt":"2025-04-24T16:19:02","guid":{"rendered":"https:\/\/teguar.com\/eu\/?page_id=395"},"modified":"2025-08-28T18:06:08","modified_gmt":"2025-08-28T18:06:08","slug":"support","status":"publish","type":"page","link":"https:\/\/teguar.com\/eu\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-email\">Email<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-support-teguar-com\"><a href=\"&#109;a&#x69;l&#x74;o&#x3a;S&#x75;&#112;&#x70;&#111;r&#x74;&#64;&#x74;e&#x67;u&#x61;r&#x2e;&#99;&#x6f;&#109;\" target=\"_blank\" rel=\"noreferrer noopener\">&#83;&#x75;p&#x70;o&#x72;t&#64;&#x74;e&#x67;u&#x61;r&#46;&#x63;o&#x6d;<\/a><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-call\">Call<\/h2>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\" id=\"h-1-704-909-7803\"><a href=\"tel:17049097803\">+1 704 909 7803<\/a><\/h1>\n\n\n\n<p class=\"has-text-align-center\"><em>Toll Free\/International:<\/em> <em><a href=\"tel:18008707715\">+1 800 870 7715<\/a><\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-chat\">Chat<\/h2>\n\n\n\n<h1 class=\"has-text-align-center btn\"><a onclick=\"$zoho.salesiq.floatwindow.visible(&quot;show&quot;);\" href=\"javascript:void(0);\"><strong>Open Chat<\/strong><\/a><\/h1>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-technical-support-portal\">Technical Support Portal<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Experiencing technical or hardware issues with your device? Create a ticket using our Support Portal, or reach out directly by <a href=\"&#x6d;&#x61;&#105;&#108;to&#x3a;&#x53;&#x75;&#112;por&#x74;&#x40;&#x74;&#101;gu&#x61;&#x72;&#x2e;&#99;&#111;m\" target=\"_blank\" rel=\"noreferrer noopener\">email<\/a>, <a href=\"tel:17049097803\" target=\"_blank\" rel=\"noreferrer noopener\">phone<\/a>, or <a onclick=\"$zoho.salesiq.floatwindow.visible(&quot;show&quot;);\" href=\"javascript:void(0);\">chat<\/a>. Opening a support ticket requires creating and\/or signing into the <a href=\"https:\/\/support.teguar.com\">Teguar Customer Support Portal<\/a>.<br\/><br\/>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/support.teguar.com\/_hcms\/mem\/register\" style=\"background-color:#0078bb\">Create an Account<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\"><em>Already have an account?<\/em> <a href=\"https:\/\/support.teguar.com\/\">Sign In Here<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-driver-requests\">Driver Requests<\/h2>\n\n\n\n<p>Teguar customers looking for drivers can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check our list of&nbsp;<a href=\"https:\/\/support.teguar.com\/teguar-drivers\" target=\"_blank\" rel=\"noreferrer noopener\">commonly requested drivers<\/a>. This is not a complete list, but you may be able to find the driver you need on this page.<\/li>\n\n\n\n<li>Chat with a Teguar Tech Support representative&nbsp;during normal US business hours.<\/li>\n\n\n\n<li>Use any of the methods listed above to reach out for help.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Support Services Available to You<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Technical Support<\/h4>\n\n\n\n<p>Our US based Technical Support team is expertly trained on all our systems along with all supported software. This level of experience provides you an exceptional customer experience when assisting you with any technical issue you might be experiencing during setup or while operational.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service is complimentary to all our existing clients.<\/li>\n\n\n\n<li>The omnichannel communication format includes a customer portal, email, phone or chat.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Hardware Repair Services<\/h4>\n\n\n\n<p>In or out of warranty, it does not matter, Teguar customers receive support throughout the lifecycle of their hardware.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can start the repair process by contacting our Technical Support Department via Chat, Phone, or Email.<\/li>\n\n\n\n<li>When a repair request is made, you will first be routed to Tech Support to see if the issue can be solved remotely. If not, a RMA (Return Material Authorization) form will be sent to customers to begin Teguar in-house repair.<\/li>\n\n\n\n<li>There may be additional charges for out-of-warranty repairs.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Enhanced Technical Services<\/h4>\n\n\n\n<p>Teguar offers enhanced technical services to customers who require that extra level of service. You can elect to purchase the Expedited Returns Service or the Advance Hardware Replacement Program. Either program will get you back up and running sooner than our standard hardware repair service time frame.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Expedited Repair Service<\/strong><\/li>\n\n\n\n<li><strong>System Update Service<\/strong>\n<ul class=\"wp-block-list\">\n<li>If you need added functionality \/ performance to your previously purchased Teguar Computer, we have a service to update your existing system.<\/li>\n\n\n\n<li>If you need additional memory or a larger SSD on your Teguar Computer, we can assist you with our update service.<\/li>\n\n\n\n<li>Call your Teguar Sales representative for a quote to upgrade your computer systems.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Extended Warranty up to 5 years is available<\/strong><\/h4>\n\n\n\n<p><a href=\"https:\/\/teguar.com\/eu\/warranty\/\">Click here for Warranty Information<\/a><\/p><br><br><br>\n","protected":false},"excerpt":{"rendered":"<p>Email &#x53;&#x75;&#x70;&#x70;&#111;&#114;t&#64;teg&#x75;&#x61;&#x72;&#x2e;&#x63;&#111;m Call +1 704 909 7803 Toll Free\/International: +1 800 870 7715 Chat Open Chat Technical Support Portal Experiencing technical or hardware issues with your device? Create a ticket using our Support Portal, or reach out directly by email, phone, or chat. Opening a support ticket requires creating and\/or signing into the Teguar Customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-content-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-395","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Support - Teguar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/teguar.com\/eu\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Email Support&#064;&#116;&#101;&#103;&#x75;&#x61;&#x72;&#x2e;&#x63;&#x6f;&#x6d; Call +1 704 909 7803 Toll Free\/International: +1 800 870 7715 Chat Open Chat Technical Support Portal Experiencing technical or hardware issues with your device? 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Create a ticket using our Support Portal, or reach out directly by email, phone, or chat. 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